Personalizing your tote bag is very simple:

1. Choose your model: Select the tote bag you like the most.

2. Add your initials: You can enter up to 4 letters to personalize your bag.

3. Select the color: Choose the color in which you want your initials to appear.

4. Review your order: Before finalizing your purchase, verify that the details are correct.

5. Finalize your purchase: Complete the payment and we'll personalize your tote bag and send it to you.

If you have questions or need help, contact us!

The process of personalizing your tote bag takes between 1 and 3 business days . Once your bag is ready, we deliver it to the carrier.

Carrier delivery times vary depending on your location, but generally take 3 to 7 business days to reach your destination.

You'll receive an email with the tracking number so you can track your order at all times!

Our tote bags are made of neoprene, making them tough, waterproof, versatile, and durable.

If your order has not yet entered production, you can modify or cancel it.

If your order is in production, you cannot modify or cancel it.

Contact us as soon as possible to check the status.

Yes! We want you to be completely satisfied with your purchase. All of our tote bags come with a 30-day warranty from the date you receive them .

If your tote bag has a manufacturing defect or a customization error, please contact us within this timeframe and we will be happy to help you resolve the issue.

Your satisfaction is our priority, so don't hesitate to write to us if you need assistance!

To keep your tote bag in top condition, we recommend hand-washing it in cold water or washing it in a washing machine on a gentle cycle. Let it air dry without direct sunlight to prevent color loss.

Do not use bleach or strong detergents when washing. Do not use a dryer to dry.

Yes, we offer wholesale sales exclusively for corporate events or special celebrations such as weddings, birthdays, baby showers, and more.

If you need a large order for an event, please contact us at our WhatsApp support line +57 301 510 6042 and we'll be happy to provide more details on customization options and special pricing.

Note: We do not do wholesale sales for resale or marketing.

Yes, we can! 🎨✨ If you'd like to add a logo, a phrase, or more than 4 initials , we offer special customization for an additional cost.

For pricing and details, contact us on our WhatsApp support line at +57 301 510 6042 , and we'll be happy to help you make your design a reality.

We're here to create a unique tote bag for you. Write to us and get a quote for yours!